About Trantor:

Trantor is a technology services company focused on outsourced product development and digital re-engineering. Leveraging our CaptiveCoE™ engagement model, we operate as a seamless extension of our client’s teams to provide rapid scalability with predictable budgets. Founded in 2012, Trantor has worked with customers across Tech, FinTech, Media & Cybersecurity industries. We have centers in the US, India, Canada, and Costa Rica. We are consistently rated as the #1 employer in the region with the ability to attract and retain technical talent. Our commitment to excellence and impactful results has translated to long-term relationships and value for our clients and solution partners.                                                                                                                                       

Job Description:

We are looking for a seasoned Offshore Salesforce Presales Solutions Architect with deep expertise in Salesforce’s suite of solutions, including Salesforce Sales Cloud, Service Cloud, Experience Cloud, CPQ, Marketing Cloud, Pardot, and Financial Services Cloud. The ideal candidate will have substantial experience in Salesforce solutioning and presales, strong customer-facing skills, and a proven ability to craft and present compelling Salesforce solutions to clients. This role demands a hands-on approach, especially in developing Proof of Concepts (POCs), and requires someone with exceptional verbal and written communication skills to support our US-based clients.

Job Role & Responsibilities

Salesforce Solution Design & Strategy:

• Lead the solution design and technical strategy for Salesforce solutions, with a focus on Salesforce Sales Cloud, Service Cloud, Experience Cloud, CPQ, Marketing Cloud, Pardot, and Financial Services Cloud.
• Ability to create and present Proof of Concepts (POCs) that effectively demonstrate the value of proposed Salesforce solutions to clients.

Presales Support:

• Collaborate with the sales and account teams to understand client needs and propose Salesforce solutions that align with their business objectives.
• Lead the development of responses to RFIs, RFPs, Proposals and estimates, ensuring technical soundness and alignment with client requirements.
• Develop and refine Salesforce-related artifacts (POCs, solution designs, client-facing presentations, etc.).

Client Engagement:

• Act as the key technical liaison during the sales cycle, effectively communicating and articulating Salesforce solutions to clients.
• Experience working with global clients and distributed teams.
• Deliver impactful presentations that clearly demonstrate the benefits and value of Salesforce solutions to diverse client stakeholders.

Salesforce Expertise & Skills:

• Working knowledge and experience with Salesforce Sales Cloud, Service Cloud, Experience Cloud, CPQ, Marketing Cloud, Pardot, and Financial Services Cloud.
• Strong hands-on skills in developing Proof of Concepts (POCs) and technical solution designs.
• Awareness of industry best practices and trends within the Salesforce ecosystem.
• Experience with other Salesforce products and integrations
• Demonstrated ability to effectively respond to RFIs/RFPs and create persuasive Proposals with estimates.
• Exceptional verbal and written communication skills, with a proven track record of engaging with clients and delivering compelling technical presentations.

Tool Proficiency:

• Utilize the MS Suite of tools (Word, Excel, PowerPoint, etc.) to create professional-grade documentation and presentations.
• Leverage Salesforce tools and platforms to enhance solution design and presales activities.

Collaboration & Communication:

• Ability to effectively engage with US-based clients and internal teams to ensure clear communication and alignment on solution design and delivery.
• Collaborate with cross-functional teams, including sales, marketing, and technical teams, to support the successful development and presentation of Salesforce solutions.

Certifications:

• Salesforce certifications across relevant clouds is required.

Availability:

• Ability to support US clients, travel (on occasions) and align/or with their time zones as needed.