Mobile App, zCase Study

Android/iOS Apps to Connect Therapists and Customers for Quick, Better Service Delivery

trantorindia | Updated: January 15, 2021

The client wanted to build two apps – for customer and therapists to have a two-way communication between them. They wanted to create apps so that users can search for therapists based on their location, while therapists could register, add info, and manage appointments.

The Challenges

The client wanted to build two apps – for customers and therapists to have two-way communication between them. They wanted to create apps so that users can search for therapists based on their location, while therapists could register, add info, and manage appointments.

The Solution

Trantor created two applications on iOS and Android platforms – one for customer and therapist each. The features of each app included,

Customer App:

  • Search for therapists based on current/saved location, and make booking
  • Make a payment online to confirm the appointment.

Therapist App:

  • User registration, update information and add images
  • Create and edit schedules to mark their availability for different days
  • Only available therapists are shown when a customer tries to search the therapist for a booking

The Benefit

  • 550+ Downloads for the app from iTunes/ Play Store in a short span
  • Mobile apps helped the client to expand his business to multiple states in the US
  • Better service delivery and enhanced customer satisfaction
  • Increased customer retention by 60%

Next Steps

If you want to discover more about Trantor Inc. Services, Please Contact sales@trantorinc.com.
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The Client

  • The client is a booking agency that connects top-rated therapists with customers, to provide custom, convenient service experience. Our app is awesome, and customers are hooked to it. The way they have translated our business needs on to a robust functioning app is amazing. Kudos to the entire team.
    Founder
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